This Alienware M15X gaming laptop came in with a loose power connection.  The user reported positioning the power cord at just the right angle to get the notebook to charge.  Eventually this stopped working completely.  If this is happening to your laptop I would highly suggest you stop wiggling and get it fixed.   Putting pressure on the port like that can further damage the motherboard beyond repair.

The M15X uses a nine pin plug that’s soldered directly to the motherboard.  You need to take the laptop completely apart to the main board to access it.  You can see in the pictures below the two voltage solder points have degraded and oxidized.  This is a tell tale sign of what a bad power jack looks like.  We perform the jack repair services for this model for our standard $69 parts and labor.

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Steve Pomeroy

Stephen Pomeroy is the owner of Pomeroy Computing (www.pcrepairhelp.net) and has been performing laptop and desktop pc repairs since 2005.  He is an A+ certified technician with 19 years of experience in diagnosing and repairing notebook and desktop computers. He is also in his Senior year at Florida Atlantic University studying Electrical Engineering.