The Dell 14Z-N411Z laptops are common ones we work on and do fall under the $69 parts and labor rate with $20 return shipping if needed for dc jack repair.

The N411z common symptoms of a bad power plug are a loose internal connection when you plug in the power cord.  Sometimes you can hold the tip of the cord in just right way to get it power on and or charge the battery.  It may also be going back and forth from AC to battery power and the screen can flicker because of this.  Another common symptom is the circular barrel missing from the dc jack and copper pins are all that’s left.

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Steve Pomeroy

Stephen Pomeroy is the owner of Pomeroy Computing (www.pcrepairhelp.net) and has been performing laptop and desktop pc repairs since 2005.  He is an A+ certified technician with 19 years of experience in diagnosing and repairing notebook and desktop computers. He is also in his Senior year at Florida Atlantic University studying Electrical Engineering.